Thank you for contacting RUCKUS Lennar Home Community.
Hope you are doing well
As this case is raised by @Ccaley98
To avoid confusion with posts, you can create your own post under RUCKUS Support for Lennar Homes, with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.
Thank you for the response and the information you shared.
This issue may happen when the Switch runs on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. If the Switch boots up on the other partition (Due to a power outage/power spike may be) which may be running on a ‘Routing Code’ results in causing this issue. To check the same please follow the below process.
Please follow the below steps and help us with the queries,
1. To check this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P
I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.
How to find my Ruckus “Devices IP address” using free applications:
If yes, please try to log in to the Putty application, as described in the ‘How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices" guide shared in the previous post. And please share the output of the commands.
You could try the SSH OR Telnet option to log in to CLI (Putty) as described in the same guide- Please refer below
SSH- Port 22
Telnet – Port 23
Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.