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Heartbeat Loss

Thermal
New Contributor

‎07-15-2023 07:27 AM

Hello, 

I am getting constant “hearbeat loss” messages through the unleashed app. When this happens, I am disconnected from internet activity that needs a stable connection. 

I have tried unplugging/plugging back all cables and this issue persists. This is frustrating as I have no issues when connecting to the ATT modem, but the ruckus APs and switch are disconnecting me from the activity I am unsuccessfully trying to carry out.

How can I stop the issue from happening?

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