Having Issue to be Connected to the Original Wifi with the PW given

[HappyValleyBing]

Been in this house for 2 years and haven't tried to connect to Ruckus. Switched to a different internet provider and I was wondering about giving it a try.

Connected the yellow cable to the Ruckus hub/splitter in the cable box. Everything shows green light. And the 2 AP blue cables are also plugged in as well. 

When I tried to connect to Wifi, on any of my devices, keeps on showing 'connecting', at the end they all failed to connect. 

[Yarenis]

Hi @ HappyValleyBing

Let me add some common set-ups for Lennar homes, take into consideration that what you need to connect from your ISP to the Switch must be a router or gateway (not a regular modem) since the Switch is just a switch and the ruckus Access Points are access points, so they rely on your ISP router to get the IP addresses and also to take care of the routing.

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired