Freeze internet connection RUCKUS ICX-7150-C12P switch after power outages.

[Rmslead]

Last weeks, we had a power outage, and ever since, our internet has been acting up. The router, modem, and incoming signal have all been checked and are functioning normally. The RUCKUS ICX-7150-C12P switch is running, but the connection quality has dropped significantly compared to what it was before. All the AP lights are green. 
I’ve also tried troubleshooting steps from other posts but no luck. 

[pinky_ruckus]

test

[pinky_ruckus]

Hello @Rmslead ,

Thank you for the response.

I understand that you require further assistance on fixing the issue.

We have tried to create the guides as non-technical as possible so that they are not much difficult to follow.

We request you follow the guide and proceed. Please share the screenshots of the errors (if any) or please let us know if you are stuck at any point of troubleshooting. We will help with it to proceed to resolve the issue. 

Please follow the steps as mentioned in the article and let us know if you are getting stuck at any point.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Rmslead ,

Greetings!

Please update us once you are back on Oct 16.

Awaiting your response.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @Rmslead ,

Greetings!

Please update us once you are back.

The case is still open and you may reply to this post.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hi @Rmslead,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community