Error Message "You are not connected to Unleached network. Go to settings" Fix Request

[jmleon12]

Similar posts to this error ("You are not connected to Unleached network. Go to settings") did not solve my issue.  Hence, reposting.  The error is received from my iPhone 16 (IOS version 18.5).  When I go to settings, as instructed, there's no option to get me to the Ruckus wireless.  

I also cannot even reach the Master AP at https://unleashed.ruckuswireless.com/
...as suggested by an earlier post to see AP versions.  

Appreciate the support.

[Imran_ruckus]

Hi @jmleon12 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support