Device connected to Ruckus is not working

[longjackshen]

The Ethernet cable from the modem to the RUCKUS ICX 7150-C12P has no flashing green light. Turns out Lutron doesn't work at all. Two devices mounted on the ceiling (for smart home use) are also completely switched off.

[Imran_ruckus]

Hi @longjackshen 

Greetings!

Thank you for reaching out to RUCKUS Lennar Home Community.

I hope this message finds you well. 

I noticed another post from you on the Lennar forum (please refer to the link below). Please continue to follow that thread, where one of our engineers, Pinky, will assist you further.

Link to your post on the Lennar forum:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/The-Ethernet-cable-from-the-...

Thank you again for your understanding.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[longjackshen]

Thank you very much.

Jack

[longjackshen]

Hi Irman,

I am experiencing some issues as identified in the attached photos which were sent to Pinky for help.  Thank you very much.

Thanks,

Jack