I am a resident of Lennar and my house is equipped with the ICX 7150-C12P switch + 3 APs. A few days ago, after a power outage, the switch started showing an Amber/Orange light on "SYST" and a Green light on "PWR," with NO lights on the APs (no PoE for any of the 12 ports). After many unsuccessful attempts with a paper clip reset, I think I need to perform a software recovery.
Following the guidance in the forum's knowledge base to perform the software recovery, I first need to establish a console connection between my laptop and the switch. My laptop is a 2024 MacBookPro 16" with an M3 Pro chip featuring a 12‑core CPU, 18‑core GPU, 18GB Memory, but it only has USB C ports, lacking USB A or RJ45 ports. So, I prepared:
- A Belkin 7-in-1 USB C Hub (with 2x USB A female receptacles, 1x RJ45 female receptacle & may other receptacles like PD, HDMi, SD Card reader, etc )
- An Apple Ethernet Adapter (with USB A connector)
- An RJ 45 cable
My connection method is:
- Plug one end of the RJ45 cable connector into the RJ45 receptacle on the switch marked with ‘10101’,
- Then plug the other end of the RJ45 cable connector into the RJ45 receptacle on the Belkin Hub
- Finally, plug the USB C Connector of the Belkin Hub into the MacBook USB C receptacle
With this connection, I went to 'System Settings' -> 'Network' and found that the OS indeed detected the 'USB 10/100/1000 LAN' device, but it is in a 'Not Connected' state. Even after I clicked into the device and then clicked 'Details' to define the IPv4 IP address, selecting either 'Using DHCP' and then 'Renew DHCP Lease', or choosing 'Manually' to assign an IP address, subnet mask, and router, both methods failed to establish a connection.
I then tried a slightly altered connection method:
- Plug one end of the RJ45 cable connector into the RJ45 receptacle on the switch marked with ‘10101’,
- Then plug the other end of the RJ45 cable connector into an Apple Ethernet Adapter (with USB A connector)
- Next, plug the USB A Connector of the Apple Ethernet Adapter into the USB A receptacle on the Belkin Hub
- Finally, plug the USB C Connector of the Belkin Hub into the MacBook USB C receptacle
With this connection, I went back to 'System Settings' -> 'Network' and found that the OS detected a new device named 'Apple USB Ethernet Adapter,' but it still remained in a 'Not Connected' state. I attempted both the 'Using DHCP' and 'Manually' steps again, but still couldn't establish a connection.
So, the issue I'm facing now is -> My 2024 MacBookPro can't establish a console connection with the ICX 7150-C12P Switch, preventing me from proceeding with the software recovery! I'm seeking assistance from Ruckus experts here. Thank you in advance!
