Copying Logs files, Cores files, to USB drive

[jwdietrich]

Hello,

I am getting ready to perform a factory reset on my ICX 7150-CP.  I have backed up the config files via the USB quick process (holding status button for 10 seconds).  I have verified the files were copied to the USB.  The files that did not transfer are the Logs files, cores files, and Support files.

I am accessing through the CLI.  I want to copy all existing files in the above folders.  I can use the "show files ./logs" command line and I can see the corresponding files:

ICX7150-C12 Switch(config)#show files ./logs
F 117 tpm_infra_init.log
F 15575 bootmsg
F 1888 script.log
F 117 tpm_infra_init.log.old

I have made several attempts to copy these files to the USB with no success:

ICX7150-C12 Switch(config)#copy flash disk0 file ./logs/script.log
Invalid input -> copy flash disk0 file ./logs/script.log
Type ? for a list

HOW can I save these files to the USB?

Thanks,

John

[jwdietrich]

Hi Imran,

Yes, this is a Lennar Home RUCKUS setup.

Thanks!

[Imran_ruckus]

Hi @jwdietrich 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @jwdietrich 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @jwdietrich 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[jwdietrich]

Imran,

As I have repeatedly told you, I am in need of a configuration file.  I have performed the factory reset and it booted up exactly as it currently is.

When Ruckus pushed the bad update file that caused the unit to boot in router mode, all of my config files were lost or damaged.

I would appreciate it if someone, ANYONE, could send me a Lennar config file.

Thanks