01-16-2025 02:49 PM
Hello, I was instructed to leave a new message by Imran Sanadi. I live in a Lennar home and received a replacement RUCKUS ICX-7150-C12P port In the mail today. I installed it and the lights are all green in the port.
I have three ruckus access points in my home, and they are all finally turned on with the green light on. Previously, with the defective port, this was not the case.
However, the “PWR” Indicator on all three access points is flashing green. Furthermore, I cannot access the WiFi - the old Wi-Fi name that I used to use does not even show up under the list of Wi-Fi available.
Please help with this issue.
01-22-2025 04:36 AM
Hi @MoLennarHome
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
01-27-2025 04:54 AM
Hi @MoLennarHome
Greetings!!!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community