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02-20-2024 11:00 AM
My Ruckus ICX 7150-C12p no longer powers up. The status lights flash briefly when the unit is turned on or the power is recycled. The status lights do not respond when the status button is pressed. The switch is basically a paperweight. It does not route any internet signal to any ethernet port it is connected to or to the ruckus access point. It’s dead. Please note I’ve previously scoured these discussion boards for weeks for similar issues and have concluded that the only viable option is to replace the unit. There was no power surge, no issues with power to the unit and no other devices or any other pieces of equipment are experiencing any issues whatsoever. There seems to be no resolution on any of the other Lennar discussion boards for this issue other than unit replacement.
