Cannot update icx7150

[Rkeiser]

Switch will not update firmware and when in cli it says it is in read only. Also when I try to configure ssl there is no start up config file. tried multiple times and says the same thing. when i show flash it shows "Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080d.bin)
 Compressed Sec Code size = 25976488, Version:08.0.80fT211 (SPR08080d.bin)
 Compressed Boot-Monitor Image size = 786944, Version:10.1.15T225
" It wont take the actual image 08090f to upgrade to ufi.

[Imran_ruckus]

Hi @Rkeiser 

Thank you for the response.

May I know which Upgrade method you are following?

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Rkeiser]

I was following the tftp upgrade and everything on the tftp end was configured and was able to transfer. It seems it still didnt take it properly. Does the read-only system error in the log I sent have anything to do with it? I was able to get it to boot after a power outage which led me to try and update the software to the recent starting with the non-ufi to ufi.

[Imran_ruckus]

Hi @Rkeiser 

Thank you for the response.

Usually, we get such logs when the Upgrade is not done properly and when the flash gets corrupted.

Could you please restart the CLI session and perform the below commands and check if you are getting the same logs?

enable

reload

y

Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Rkeiser]

After the reload it is giving the same errors. 

"
"

Loaded Image SPS08080f from Pri Built on (UTC): Tue Apr 7 05:34:07 2020
Enabling Console Logging
Applying factory defaults..
flash_file=0.
INFO: startup config data is not available, try to read from backup
INFO: startup config data in the backup area is not available
Hotplugger Daemon Initialized ..
External USB disk is not mounted or plugged in.
set_board_level: gi_board_type = 116[ 286.091977] linux-kernel-bde: map phys range 0x3200000-0x3240000 to 0xb0e21000-0xb0e61000
[ 286.274204] linux-kernel-bde: map phys range 0x88100000-0x90100000 to 0xa8d00000-0xb0d00000
DMA pool size: 134217728
PHY Reset De-asserted
sw_pp_sdk_init:137 ToR init
SOC unit 0 attached to PCI device BCM56160_B0
InitializeLicense: VLSaddAndLoadLicenseStorage failed - 166(STORE_ALREADY_EXISTS)
Error: license initialization failed - 1
Firmware version from File: 2.1.1
Pre Parsing Config Data ...
INFO: empty config data in the primary area, try to read from backup
INFO: empty config data in the backup area also

Warning: This operation would close all existing SSH connection.
Parsing Config Data ...
INFO: empty config data in the primary area, try to read from backup
INFO: empty config data in the backup area also

System initialization completed...console going online.
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Apr 6 2020 at 22:29:25 labeled as SPS08080f
(25976488 bytes) from Primary SPS08080d.bin
SW: Version 08.0.80fT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3816R0BB
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 7 second(s)
The system started at 05:17:23 GMT+00 Mon Jan 03 2000

The system : started=warm start reloaded=by "reload"

==========================================================================
========== WARNING: Boot-monitor version mismatch!!! ==========
========== Please use "show boot-monitor" command for details ==========
==========================================================================
ICX7150-C12 Switch>

ICX7150-C12 Switch>Error: Certificate is invalid
Info: Device certificate import is failed ..!!, ret: 21"

We are in system resetcp: can't create '/fast_iron/logs/log_console.txt.gz': File exists
sh: can't create /fast_iron/logs/kmsg.txt: Read-only file system
cp: can't create '/fast_iron/support/fitrace/fitrace.errorlog': File exists
The system is going down NOW!
Backup is fine
[ 1568.330115] [BrcdSoftlockup]: sim_softwatchdog thread is detached on core=0
[ 1568.417100] Sent SIGTERM to all processes
[ 1568.483941] Sent SIGKILL to all processes
[ 1568.533708] reboot: Restarting system
[ 1568.580991] Asserting GHPIO[7] reset sequence from Kernel ...

Ruckus Wireless Bootloader: 10.1.15T225 (Jan 30 2019 - 23:08:47 -0800)

Booted from partition 2
DRAM: Validate Shmoo parameters stored in flash ..... OK

ICX7150-12 (POE), PVT1
SYS CPLD VER: 0x4 Released Ver: 0xa

device 0 offset 0xbfe00, size 0x200
device 0 offset 0x0, size 0xc0000
Enter 'b' to stop at boot monitor: 0
device 0 offset 0x0, size 0xc0000
bootdelay: ===
Booting image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
33554432 bytes read: OK
## Loading kernel from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'kernel@2' kernel subimage
Description: Ruckus Linux MN VER=08.0.80f
Type: Kernel Image
Compression: lzma compressed
Data Start: 0x70213ed4
Data Size: 2183799 Bytes = 2.1 MiB
Architecture: ARM
OS: Linux
Load Address: 0x61008000
Entry Point: 0x61008000
Hash algo: crc32
Hash value: 731b1499
## Loading kernel from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'kernel@2' kernel subimage
Description: Ruckus Linux MN VER=08.0.80f
Type: Kernel Image
Compression: lzma compressed
Data Start: 0x70213ed4
Data Size: 2183799 Bytes = 2.1 MiB
Architecture: ARM
OS: Linux
Load Address: 0x61008000
Entry Point: 0x61008000
Hash algo: crc32
Hash value: 731b1499
Verifying Hash Integrity ... crc32+ OK
## Loading ramdisk from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'ramdisk@1' ramdisk subimage
Description: Ramdisk -rootfs
Type: RAMDisk Image
Compression: lzma compressed
Data Start: 0x7042fb00
Data Size: 21581049 Bytes = 20.6 MiB
Architecture: ARM
OS: Linux
Load Address: 0x00000000
Entry Point: 0x00000000
Hash algo: crc32
Hash value: 79d05c51
Verifying Hash Integrity ... crc32+ OK
## Loading fdt from FIT Image at 70000200 ...
Using 'conf@1' configuration
Trying 'fdt@3' fdt subimage
Description: Flattened Device Tree blob
Type: Flat Device Tree
Compression: uncompressed
Data Start: 0x7042d8a8
Data Size: 8607 Bytes = 8.4 KiB
Architecture: ARM
Hash algo: crc32
Hash value: 6fc9a37b
Verifying Hash Integrity ... crc32+ OK
Loading fdt from 0x7042d8a8 to 0x65008000
Booting using the fdt blob at 0x65008000
Uncompressing Kernel Image ... OK
Using Device Tree in place at 65008000, end 6500d19e

Starting kernel ...

booting with 4.4 kernel
NAND Type: Micron NAND 2GiB (x 1)
PLATFORM MN
dd cmd: UBI
Config partition mounted
Resource partition is mounted!!
Kernel crashdump is disabled.
Backup is fine
dma_mem_base: 0x96000000, dma_mem_len: 0x8000000, warm_mem_base: 0x9f500000, warm_mem_len: 0xb00000
mkdir: can't create directory '/fast_iron/.images': Structure needs cleaning
Creating TUN device
mv: can't rename '/fast_iron/logs/tpm_infra_init.log': Read-only file system
Starting TPM Infra
/etc/tpm-infra.sh: line 108: can't create /fast_iron/logs/tpm_infra_init.log: Read-only file system
Group tss and User tss created
/etc/tpm-infra.sh: line 108: can't create /fast_iron/logs/tpm_infra_init.log: Read-only file system
kernel.hostname = localhost
hostname set to localhost
/etc/tpm-infra.sh: line 108: can't create /fast_iron/logs/tpm_infra_init.log: Read-only file system
Starting TCSD Daemon
/etc/tpm-infra.sh: line 108: can't create /fast_iron/logs/tpm_infra_init.log: Read-only file system
TCSD Up and Running
/etc/tpm-infra.sh: line 108: can't create /fast_iron/logs/tpm_infra_init.log: Read-only file system
Enabling time stamp.
/etc/init.sh: line 1: can't create /fast_iron/logs/bootmsg: Read-only file system"

[Imran_ruckus]

Hi @Rkeiser 

Thank you for the response and the update.

Now we may need to perform software recovery to the Switch. Please follow the below steps to perform the same.

We need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.

Below is the Guide and Video Link to perform the Software recovery process:

Please refer to the below guide and Video link: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo

Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.