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Cannot open a port on Ruckus Switch

gravityrahul
New Contributor

Hello:

Couple of issues. 

  1. My previous switch won't come up due to outage and I have a new switch. 
    I was able to login to my 7150-C12. However is it showing router. I guess that is fine?
  2. Secondly, I am unable to open the ports and the access point in my first floor and second floor doesn't propagate any signal. 
  3. Even though the LEDs are green on 2.4G, when I connect my device there is no connection. 
  4. Also, I have an ethernet cable connected from Ruckus switch doesn't provide connection. 
  5. Finally, I am unable to connect to https://unleashed.ruckuswireless.com
  6. Even though I am connected to my VPN.I also tried to connect via Model directly via ethernet cable but still cannot connect to unleashed. 
  7. Finally this is my front panel 1/1/2 and 1/1/7 are connected to ethernet ports (not active). Front panelFront panel
  8.  
  9. Login PromptLogin Prompt
  10.  
  11. Ethernet StatisticsEthernet Statistics
  12.  
  13. Screenshot 2024-12-27 at 12.04.49 PM.png
  14.  
  15. SwitchSwitch
  16.  
  17. Level 1Level 1
  18.  
  19. Level 2Level 2

 

16 REPLIES 16

Sgatjens
Moderator
Moderator

Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Kind regards,
Sofia Gätjens
Technical Support Engineer | L2 TAC Wired
 
COMMSCOPE
now meets next
 

 

Yes

Hi @gravityrahul 

Greetings!!!

Thank you for your recent correspondence.

We may need to check some configurations of your RUCKUS ICX-7150-C12P Switch to troubleshoot this issue.

To proceed with troubleshooting the issue, please follow the steps outlined below to access the Command Line Interface (CLI) and provide the necessary command outputs:

Please execute the following commands in CLI and provide the outputs:

   enable

   show version

   show flash

   show inline power

   show inline power detail

   show interface brief

Please share the command outputs or screenshots if you encounter any issues or errors during these steps. 

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

Screenshot 2025-01-13 at 3.12.22 PM.pngScreenshot 2025-01-13 at 3.12.55 PM.pngScreenshot 2025-01-13 at 3.13.31 PM.pngScreenshot 2025-01-13 at 3.13.56 PM.pngScreenshot 2025-01-13 at 3.14.45 PM.pngScreenshot 2025-01-13 at 3.15.26 PM.png