Cannot login access point IP address to upgrade firmware via app or PC.

[Vind24]

Need guidance on accessing ruckus access point IP address to check and upgrade firmware.

[Imran_ruckus]

Hi @Vind24 

Greetings!!!
Thank you for the response and the update.

The Switch version you mentioned (SPS08090j) is also the latest UFI version and should function as expected.

Please try accessing the Switch through a web browser using the default login credentials provided below:

Username: super
Password: sp-admin

If these credentials do not work, you may also try the following alternative default combinations mentioned in the screenshot:

Please let me know how it goes.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Vind24 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Vind24]

I will give it a try this evening when I return. Suggest to keep it open. Since this is a public forum. Is there a way to change the username and password after I login to the switch?

[Imran_ruckus]

Hi @Vind24 

Thank you for the response.

We can change/reset the Switch username/password.

Please let me know if you can log in once you try.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Vind24]

Hi @Imran, None of the passwords for the switch worked.