Cannot connect to configure me WiFi for R720 AP

[Bryce]

Hello,
My house was previously running on 3 ruckus R510 AP’s. I recently bought three R720 AP’s to work with my 2 gig internet. I have unplugged all the R510 AP’s and plugged in just one of the 720 AP’s to my switch along with my router to one of the 12 ports. I see the configure me WiFi pop up. I type in the device S/N for the password. It appears to be trying to connect to the WiFi but never does. The AP currently has the power light solid green and CTL light slow blinking green with no other lights. Can you please advise how I am able to get connected to the configure me WiFi so I can set up my master AP and connect the other two AP’s?

[pinky_ruckus]

Hi @Bryce ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community