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Cannot access Ruckus app

Vind24
New Contributor

‎12-20-2023 07:18 AM

Hi,

I cannot access my ruckus app, it tells me that I am not on an unleashed network, which is not the case. The password also is not incorrect, please guide on how to fix this issue? 

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18 REPLIES 18

Imran_ruckus
Moderator
Moderator
In response to Vind24

‎12-20-2023 07:54 AM

Hi @Vind24 

Thank you for the response.

Please upload pictures on the forum.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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Vind24
New Contributor

‎12-20-2023 07:59 AM - last edited on ‎12-20-2023 08:16 AM by Moderator

 
Version
200.13.6.1.319
 
 
Version
200.13.6.1.319
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Vind24
New Contributor

‎12-20-2023 08:03 AM - edited ‎12-20-2023 08:24 AM

 

 

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Vind24
New Contributor

‎12-20-2023 08:03 AM - last edited on ‎12-20-2023 08:22 AM by Moderator

test

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Vind24
New Contributor

‎12-20-2023 08:05 AM

The screen shots have been uploaded. 

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