Cannot Upgrade Firmware

[Rkeiser]

Good evening,

I've been having issues upgrading firmware on my ICX 7150 c12p switch for quite some time and gave up for a few months. Today I decided to give it another try and made a little progress. I feel I have come to the end of the road as I believe the hardware is the issue. No matter how I try to update I get this error "ICX7150-C12 Switch#copy disk0 flash SPS08095hufi.bin secondary
flash_fcreat: Failed to create file tempufi
ERROR ....
ICX7150-C12 Switch#copy disk0 flash SPS08095hufi.bin primary
flash_fcreat: Failed to create file tempufi
ERROR ...."

Any help would be great!.......or a replacement switch.

[Rkeiser]

Thank you. I went through the process that was provided and got a case number. How do I go about tracking it?

[Imran_ruckus]

Hi @Rkeiser 

Thank you for your response and the update.

It is great to hear that the RMA process has been initiated.

Regarding the tracking process, we are uncertain as this forum is primarily intended for technical assistance and guidance related to RUCKUS hardware device RMAs. For more detailed information, please refer to the same RMA CHAT link.

Thank you again for your understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community