Cannot Upgrade Firmware

[Rkeiser]

Good evening,

I've been having issues upgrading firmware on my ICX 7150 c12p switch for quite some time and gave up for a few months. Today I decided to give it another try and made a little progress. I feel I have come to the end of the road as I believe the hardware is the issue. No matter how I try to update I get this error "ICX7150-C12 Switch#copy disk0 flash SPS08095hufi.bin secondary
flash_fcreat: Failed to create file tempufi
ERROR ....
ICX7150-C12 Switch#copy disk0 flash SPS08095hufi.bin primary
flash_fcreat: Failed to create file tempufi
ERROR ...."

Any help would be great!.......or a replacement switch.

[Imran_ruckus]

Hi @Rkeiser 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Rkeiser]

This is what I am getting. "

ICX7150-C12 Switch(config)#rm: can't stat '/fast_iron/.images/tempufi': Structur e needs cleaning
ERROR::: Flash access is going on for more than 20 mins... Reset ting it

Error in processing bundle image"

Tool Errors "Start upgrading to SPS08095gufi
Start downloading ICX 7150 SPS08095gufi image...
Download SPS08095gufi Successfully
Start upgrading process...
Start writing image into Switch: Primary partition...
Unable to upload upgrade image to primary partition"

[Imran_ruckus]

Hi @Rkeiser 

Greetings!!!

Thank you for the response and the update.

Could you please now check 'show flash' command out put and check if it has 08095g on it's primary partition.

If yes, please perform below commands once again and check if that works.

enable

copy flash flash secondary 

boot system flash secondary yes 

Please let me know if that works.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Rkeiser]

When I do show flash nothing is changed. Still says 8080f. 

[Imran_ruckus]

Hi @Rkeiser 

Greetings of the day!!!

Thank you for sharing the requested information.

Based on the troubleshooting done, your ICX-7150-C12P Switch is not getting upgraded, tried multiple ways. However, the failure persists. Seems the Switch has kernal corrupt image. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.

Please follow the steps as shown in the below example:

As shown in the below picture, copy the link and share it via chat from the link provided:

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.