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Cannot Access Unleashed Network via Changing Login Destination

ruckusinept
New Contributor

‎07-28-2023 01:08 PM

Hello there!

I am trying to manage my network from the Ruckus Unleashed app, since I recently bought a previously-owned Lennar home and am trying to change the network SSID and password. I am using an iPhone (IOS 16), which I know has been having trouble logging into the Unleashed network. However, when I try to change the destination to the AP IP address on the Unleashed app, I keep getting the error code: "Login failed. Please try again.". I know that the username and password are correct, so I do not know why I am getting this error message.

Any help would be appreciated! Thank you in advance.

 

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