Cannot Access Manage Network though Samsung Phone APP

[Jans99]

Help......I am using a Samsung S23 Ultra and running Android 13. I went into the Ruckus app (Unleashed Home) to manage my network and update firmware. When I click on Manage network, it went to the next window with network details as it has done in the past. I received the following message,

"UNLEASHED     You do not have the access to this network. Please contact the administrator"

I am the administrator. I have never had this happen.  If you have had this experience, please provide help. I am not a experienced network administrator.