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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Can’t connect the internet

Zmeng890818
New Contributor

‎12-12-2022 03:39 PM

Hi, I am a lenner homeowner in Diamond bar,CA and I moved here since it has build. However I just recently realized I never use the Ruckus for our wireless connection. I have tried to connect it but it didn’t work. Will someone come my home and help us? Thanks so much. 

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Vásquez_Fer
Moderator
Moderator
In response to Zmeng890818

‎01-03-2023 05:33 AM

Hi @Zmeng890818 

Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.

If you need something to be clarify on the process, please let us know

Best Regards 

Fernando Vasquez 

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