Since the last storm, I’m unable to access the Ruckus Unleashed Home App on my smart device. All AP’s are working fine and we have wifi throughout the house. There may be one or two switch ports that do not work anymore but the rest are working.
Please try to access the Unleashed on a web browser via the IP address of the Access Points, could you please try to find the Master IP address of the Access Point and try to check it on a browser? Please refer to the below guide to find the IP address.
How to find my Ruckus “Devices IP address” using free applications:
I did find several IP addresses and one of them got me to log onto the switch itself. There I noticed that the date of the switch was all set to 0. I could change that. However, I still can’t log onto Ruckus Unleashed on my phone or iPad app. If I try, it always says that I’m not connected to the network.