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Can’t access Amazon Prime streaming (think I’m using VPN)

New Contributor

Hi there! A couple weeks ago, Amazon Prime Video will not let me access streaming services, giving me the message that I’m using a VPN or proxy service. I reached out to customer support and they said I need to ask my ISP for a change in IP address. I do not use a VPN or proxy, nor have I changed anything internet related. Is there a way to change my IP address to get around this?