CTL and AIR shows no light. PWR, 5G and 2.4G are solid green. Network keeps getting disconnected.

[VenuNambiar]

I tried unplugging the power adapter. Also tried different ports on the ethernet cables and tried restarting the unit. The PWR turns solid green and AIR blinks for a while before going off, CTL is off as well. 5G and 2.4G are solid green. The network gets disconnected after staying for a while and then turns on again. Does the same back and forth. Please help and provide the troubleshooting steps.

[VenuNambiar]

ICX 7150 - C21P-2X1G enters a fault state after ~ 30 minutes. SYST LED blinks amber, PWR remains green, all wired ports stop passing traffic, Ruckus APs lose power and rebooting the ICX restores service. I suspect the switch is crashing and would need a replacement. Please help.

[Imran_ruckus]

Hi @VenuNambiar 

Greetings!

Thank you for contacting the RUCKUS Lennar Home Community.

I hope you're doing well.

I noticed that you have already created another post regarding this issue on the Lennar Community Forum (please see the link below). To avoid duplicate discussions and ensure a faster resolution, please continue the conversation in your existing thread. One of our engineers, Sofia, already assisting you there.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ICX-7150-C21P-2X1G-switch-no...

Thank you for your understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community