Boxes on the ceiling will not power up.

[Ronnie]

How do I get boxes on the ceiling to comeback on. I’ve completed reset and boxes still have no power. How do we get someone to come to the house to fix?

[Jayavidhya]

Hi @Ach

Please provide an image/photo where you are trying to connect via console from ICX 7150 - C12 P (USB type C to  USB ) to PC. Before uploading the photos please login to the RUCKUS account and you can upload the image.

Best regards,

Jayavidhya

Lennar Home Community

[Ach · Accepted solution]

I haven’t gotten a response since November. The issue is still there. When all my devices are connected to my ISP’s router, it causes it to be very slow. I need timely help, I can not keep putting this issue aside.