CommScope RUCKUS Community Forums

Brajeshsahu · ‎04-07-2023

Hi Community,

I bought this home from previous owner and I did not get any credentials for ruckus switch. I connected my router to the switch. The wifi information given in the big white internet box is not showing up (Lennar-xxxxx)

Could someone please guide me step by step to setup the switch and internet.

Thanks in advance

Brajesh

Imran_ruckus · ‎04-10-2023

Hi @Brajeshsahu

Greetings of the day!!!

Thank you for the response and the information you shared.

Please follow the below process to factory reset your APs to configure them with a new SSID.

IMPORTANT NOTE: To perform a factory reset correctly on one of the access points, you must disconnect the rest of your other access points from the "ICX-7150-switch". For example, if you have 3 access points, you should go to the switch and disconnect 2 of the cables to turn off the "2 access points" and only leave 1 connected with which we are going to work the factory reset once you configure the access point and make sure all is good, go ahead and reconnect the other Access Points back.

Physical Factory Reset of RUCKUS Access Point:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Ruckus Unleashed Set-up using your Mobile:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Ruckus Unleashed Set-up using Web:

https://www.youtube.com/watch?v=j8I5aVwMNMg

Password recovery setup:

https://www.youtube.com/watch?v=sqnG8fupaLk

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

View solution in original post

Imran_ruckus · ‎07-10-2023

Hi @showron

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this case is raised by @Brajeshsahu which is old and closed.

To avoid confusion with posts, you can create your own post with the problem you're facing and the above description you mentioned about the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

CommScope RUCKUS Community Forums

Bought house from previous owner