This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

 

RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

Ruckus Wireless
RUCKUS Self Help |   ASK the Pack
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

App not connected to network

vnuno90
New Contributor

‎04-01-2025 05:58 PM

I was trying to change the wifi name and downloaded the latest version of the app. When I tried logging in it said the app was not connected to the unleashed network. At some point I was able to log in and then my network was not shown. I tried to add it and again it said that I was not connected to the unleashed network. 

0 Kudos
Reply
6 REPLIES 6

Imran_ruckus
Community Manager
Community Manager

‎04-10-2025 05:41 AM

Hi @vnuno90 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

0 Kudos
Reply

Imran_ruckus
Community Manager
Community Manager

‎04-14-2025 06:03 AM

Hi @vnuno90 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

0 Kudos
Reply
Labels
Copyright © 2026 Khoros, LLC