App not connected to network

[vnuno90]

I was trying to change the wifi name and downloaded the latest version of the app. When I tried logging in it said the app was not connected to the unleashed network. At some point I was able to log in and then my network was not shown. I tried to add it and again it said that I was not connected to the unleashed network. 

[Imran_ruckus]

Hi @vnuno90 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @vnuno90 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community