I am having the same issue as others described here:
and here:
RUCKUS Forums - Dead ICX 7150-C12P - CommScope RUCKUS Community Forums (ruckuswireless.com)
When power is applied, the LEDS flash but do not stay on. The unit does not boot and does not supply power to the APs.
Here is the picture showing the outlet has power and the device does not boot:
Here is the video of the device receiving power, the lights flashing, and then not booting:
Ruckus has AC Power but won't boot - YouTube
And here is a video of the reset procedure not working:
Ruckus reset procedure doesn't work - YouTube
This is an extreme inconvenience to our entirely family and it's very frustrating that I cannot contact support by phone.
Please provide the steps for an urgent RMA.
IMPORTANT: Chat appears to be broken on your support page. Clicking the "Chat ..." button on https://support.ruckuswireless.com/contact-us doesn't do anything. I have tried on both Chrome and Edge.
