Amber/Orange light on "SYST" & Green light on "PWR" & NO lights on APs after a power outage

[mrq201]

I decided to post a new one.  I am getting this same error, and I have seen many others have had this same issue.  Has Ruckus support finally resolved this?  I tried the reset with a pin and now, all I have is a green power light with all of the other lights blinking.  Please please please.  How do I get this resolved?

I have the ruckus 7150-C12P.

[mrq201]

I have only completed the reset which left my switch in the pictures I have sent.  I will be trying the second step today or tomorrow.

[Imran_ruckus]

Hi @mrq201 

Greetings!

Thank you for your response and the update.

Please keep me informed on your progress, and don’t hesitate to reach out if you encounter any issues or need assistance at any point during the process.

Thank you once again. We truly appreciate your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[mrq201]

I have a macbook PRO that does not have an ethernet port (RJ45).  What are my other options?

[Imran_ruckus]

Hi @mrq201 

Greetings!!!

Thank you for your response and the update.

As an initial step, please try performing a hard reset by pressing the reset button multiple times (approximately 30–40 presses) using a paper clip. If the issue continues, the next recommended step would be to proceed with a software recovery on the switch.

For best results, we recommend using a Windows laptop to complete the factory reset process. If you are using a MacBook, you may need an external adapter to proceed. (Refer to screenshot below)

Please let me know how it goes.

Thank you again for your continued patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[mrq201]

So basically I have purchase an adapter to complete this step?  

and I have completed the first step already and have included screenshot.