All lights blinking on Ruckus ICX 7150 Switch in Lennar Home

[deeguyon]

Hello, all lights on my Ruckus ICX 7150 are blinking after performing the following steps over 20 times:

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

1. Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

[pinky_ruckus]

Hello @deeguyon ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @deeguyon ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[deeguyon]

Hello Pinky, I will try to get to these steps today. Due to having no internet I'm having to travel to office for work and have not had time to troubleshooot.

[pinky_ruckus]

Hello @deeguyon, 

Thank you for the response.

Please update us once after completing the troubleshooting steps.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[deeguyon]

Hello Pinky,

I am not able to find the COM number for the connection. It does not look like my computer is picking up the device when plugged into the USB. Please advise.