cancel
Showing results for 
Search instead for 
Did you mean: 

All lights blinking on Ruckus ICX 7150 Switch in Lennar Home

deeguyon
New Contributor

Hello, all lights on my Ruckus ICX 7150 are blinking after performing the following steps over 20 times:

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

  1. Remove power from the switch.
  2. Press and hold the Reset button while applying power to the switch.
  3. After all the system LEDs flash amber, release the Reset button.
4 REPLIES 4

pinky_ruckus
Moderator
Moderator

Hi @deeguyon,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your Ruckus ICX-7150 Switch is blinking lights.

Could you please let us know the answers to the below queries to assist you better?

  1. Was there any power outage before you started facing this issue?
  2. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)

 

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

pinky_ruckus
Moderator
Moderator

Hello @deeguyon ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Hello Pinky,

Thank you for the reply. To answer your questions, yes there was a power outage. 2, the system light is amber and the power light is green, these are the only two lights on when I plug in the device. When I follow the steps to reset the device all of the lights blink non-stop. Please see photo below. ruckus.jpg

Hello @deeguyon ,

Thank you for the information you shared.

From the pictures you shared, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Please follow the process as explained in the article and let me know if you have any queries in this regard. 

Thank you again for your patience and understanding.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.