05-31-2025 02:12 PM
I have three R550 AP's connected PoE to the switch, and the network has been running fine for months. Ruckus unleashed this morning stated that an upgrade was required. I have done an upgrade multiple times before. The first two APs upgraded fine (green ticks) and the standard message said master AP is rebooting. I had no error messages, but could not connect the wireless network afterwards. As such, I also can't log into Ruckus Unleashed as I am not on the network. I can log on as admin by pointing at the ip address of the master through a browser. All APs show the same version sion 200.18.7.1.302
The wifi on my router still connects to the internet fine - its just the Ruckus aps around the house that have stopped working since the upgrade
How can I get my network back please (I wish I hadn't obeyed the upgrade message now 😉 Many thanks in advance for your help.
Solved! Go to Solution.
06-02-2025 02:02 PM
Hi @StefC
Greetings!!!
Thank you for reaching out to the RUCKUS Lennar Home Community.
Kindly refer to your other post that you have raised. Below is the link.
We appreciate your cooperation and look forward to resolving this matter for you promptly.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community
