After Power Outage. Ruckus has weak signal.

[CarmenGough]

After Power Outage. Ruckus has weak signal. Please help. App won't let us sign in either. Thanks

[Imran_ruckus]

Hi @CarmenGough 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering intermittent internet connectivity. 

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

The issue may be due to the routing code on the RUCKUS ICX-7150-C12P Switch, which was caused by a power outage.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article to troubleshoot and fix this issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Please follow the process and let me know if you need help at any point during the process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[dhp]

Sent you a message!

[Imran_ruckus]

Hi @dhp 

Since this post was created by @CarmenGough, to avoid confusion, please start a new post if you need any assistance.

Thank you for your understanding.

Best regards,  
Imran Sanadi  
RUCKUS Lennar Home Community

[dhp]

No confusion thank you, just offering personalized help to @CarmenGough.