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Access points are not connected to the switch

Bredbred
New Contributor

Access point is not connected to the switch, and all the light is on the AP is off.  

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on the switch, two light next to the Ethernet cables from APa are also off for all of the APs

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The status light on the switch is as follow.

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I tried to unplug it and reset, it comes back for half a day and die again

6 REPLIES 6

Bredbred
New Contributor

Please reopen the case, I am not able to use the IP Scanner to detect the Switch IP Address.  Does the laptop needs to connected to the switch?

Hi @Bredbred 

Greetings!!!

Thank you for contacting the RUCKUS Lennar Home Community.

As this case is now closed, to address your inquiry, please submit a post on the RUCKUS Lennar Community Portal by selecting the 'ASK the Pack' option. You can access the portal using the following link and include link of this post for referral:

RUCKUS Lennar Community Portal

We appreciate your cooperation and look forward to assisting you.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community