Access Point does not have power

[jpreynol]

My access point does not have any power as all the lights are not displayed. The switch appears to be working though. 

[jpreynol]

Where is the guide for Mac. The page says:1: A Windows’s computer or MAC(The console access in this example is for Windows, but you can check the next guide to use a MAC (MAC console access section).

But then there isnt a link for MAC

[BlowBoatTech]

test

[Imran_ruckus]

Hello @BlowBoatTech 

I hope this message finds you well.

Apologies, You are posting responses in a case thread that has already been closed. Additionally, I noticed that there is another open case with no response from you, despite previous follow-ups.

Please address your queries in the appropriate case thread for effective resolution. You can find your case at the following link:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-No-power-to-AP-s-from-swi...

Thank you for your understanding and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[jpreynol]

On a Mac per How to console in the ICX-7150-12CP 'Ruckus Switch'  I am receiving denied "

zsh: permission denied: /dev/cu.Bluetooth-Incoming-Port"

Also the link you sent is for Windows I need for MAC. It says "1: A Windows’s computer or MAC(The console access in this example is for Windows, but you can check the next guide to use a MAC (MAC console access section" Where is the next guide? There is not a link provided 

[Imran_ruckus]

Hi @jpreynol 

Thank you for the response and the update.

Please perform the software recovery process on a Windows laptop/PC.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.