ATT Fiber and Ruckus Unleashed

[Shopfax5]

Greetings All JEDI,

I have several Lennar home issue. All deal with a Ruckus switch. I DO NOT have a Ruckus switch in the mix.

Enviroment:

1 ATT Fiber WBS320-500 device

1 NetGear GS516PP POE+/POE++ Switch 

1 Unleashed R650 (as Master)

What I do know

The R650 & the Netgear switch are work just fine. I am using them as we speak to send this issue.

I am on a different ISP (Spectrum).

Issue:

Getting ATT device to hand off WAN IP info to R650.

1. ATT WBS320-500 is in "IP Passthrough" mode

2. "IP Passthrough" ask for WAN MAC address of the R650 (Port1) and it see it from the pull down option.

3. R650 is in GATEWAY mode / DHCP. Waiting to receive WAN IP from ATT.

4. WAN Port1 on R650 goes to one one the Yellow ports on the WBS320-500.

5. LAN POE Port 2 on R650 goes into one of the POE+ ports on the Netgear swtich.

4 I have a second call into ATT support (Local ATT Technician)

[pinky_ruckus]

Hello @Shopfax5 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Shopfax5 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @Shopfax5 ,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community