AP stopped working after recent update, no longer turning on

[RMontes925]

I need to have my APs replaced as they no longer power on after recent updates. I have tried connecting them directly to the Switch via new cable and nothing happens still. Both APs have same issue, leaving me effectively without wifi in my home. I want to start the process of a warranty replacement but understand in order to receive urgent replacement (I work from home), I have to submit another post. Or call. But you don't accept Lennar customer calls anymore.

[RMontes925]

[Imran_ruckus]

Hi @RMontes925 

Thank you for the update.

After performing the commands, we shared in the last post should work for the issue you had.

As you can see from the below screenshot, your APs took time to power on due to a voltage issue. This is due to a voltage issue and is not related to any device.

And when the voltage is stable your Access Points were able to get the power as we can see from the other screenshot you shared.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.