AP Issues - Rebooting Every few minutes, all 3 of them.

[rjjiw111]

Hi,

My AP R510s(all three of them) are rebooting every few minutes for past few hours. All three of them are rebooting at the same time. I have checked the power as well, no issues there. My ISP internet is stable and working fine. I upgraded all APs, rebooted APs, unplugged and rebooted switch, still having the issue. Can you please assist.

[Imran_ruckus]

Hi @rjjiw111 

Greetings!!!

As I see from the screenshot you shared, your APs are on an new version.

We may need to check some Switch configuration. Please follow the below process for the same and help me with the queries.

Please follow the below steps and help us with the queries:

1. To check this issue, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily. 

How to find my Ruckus “Devices IP address” using free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Device...

2. Once we identify the IP address of the switch proceed to access remotely to the device “Command Line” 

How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices":

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share ALL the outputs.

Note: Hit Enter to accept each command 

enable

show version

show flash

show lldp neighbors detail

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding. 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[rjjiw111]

????telnet@ICX7150-C12-Switch>enable

enable

No password has been assigned yet...

telnet@ICX7150-C12-Switch#show version

show version

  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.

    UNIT 1: compiled on Nov 20 2018 at 00:09:55 labeled as SPS08080d

      (25968884 bytes) from Primary SPS08080d.bin

        SW: Version 08.0.80dT211 

      Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)

       Compiled on Thu Nov 15 12:59:22 2018

  HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

      Serial  #:FEK3849Q1BX

      Software Package: BASE_SOFT_PACKAGE   

      Current License: 2X1G  

      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

 1000 MHz ARM processor ARMv7 88 MHz bus

 8192 KB boot flash memory

 2048 MB code flash memory

 1024 MB DRAM

--More--, next page: Space, next line: Return key, quit: Control-c 

STACKID 1  system uptime is 22 minute(s) 14 second(s) 

The system started at 04:39:18 GMT+00 Sat Jan 01 2000

The system : started=warm start   reloaded=by "reload"

telnet@ICX7150-C12-Switch#

telnet@ICX7150-C12-Switch#show flash

show flash

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

  Compressed Sec Code size = 29819448, Version:08.0.80dT213 (SPR08080d.bin)

  Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

  Code Flash Free Space = 1305993216

telnet@ICX7150-C12-Switch#show lldp neighbors detail

show lldp neighbors detail

LLDP is not running

telnet@ICX7150-C12-Switch#

[rjjiw111]

I tried replying with a response for this but it was marked as spam and was removed.

[rjjiw111]

Unable to paste results to query above

[rjjiw111]

I have attached an image instead