7150 Still asking for password after mutiple resets

[nepa]

I have the 7150 and R510 in my home, they were setup by Lennar (Amazon). I have tired everything from the Videos to the information in this board. I have tired both telnet and cabling and still not getting anywhere. I have completed the resets on the 7150 and It is still asking for a password, I have tired the default password - no good, In reading the reset was to bring the 7150 back to factory. The ICX Switch Quick start indicates that it should be asking me for a password to setup, Any others have this issue ?

[Jayavidhya]

Hi @nepa

Please confirm the reason why you are trying to gain access to the switch because for Lennar home clients no configuration is required.

Please try the next bundle which is the password bundle.

These are the credentials for the switch.

Usernames:           Passwords:

admin                    sp-admin

super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin

                               password

But if you are still having the issue in password recovery then please follow the below steps:

Please try gaining access to switch via console and through CLI/console to perform a password recovery.

Password Recovery on a Ruckus ICX Tutorial video

https://www.youtube.com/watch?v=XJS28DWbHM4

Recovery Process

1. Console access to the switch.

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

2. Reboot the switch with the console cable attached and press "b" until the following is displayed.
3. Using the following commands to remove the password

• no password
• boot

4. Set new password commands.

Enable

config t

username super password pass

Where super is the username and pass is the password

Wr mem

exit

Reload

Are you sure? (enter 'y' or 'n'): y

Best regards,

Jayavidhya

Lennar Home Community