2nd floor beacon only showing Power & no internet while main floor beacon is working fine.

[apatel15]

Please help me.

I have 2 beacons (one on main floor and one on the 2nd floor). The 2nd floor beacon is showing a red power light but all other lights are off. The beacon on the main level is working as per usual. How can I fix the 2nd floor beacon? I've tried to change the ethernet cable into a different port and it still didn't do anything.

Should I have the beacon replaced? How can I do so? Will a rep come fix it?