1G eth port not working

[Edog]

My 1g. Ethernet is not working it’s been fine the past few months but out of nowhere it’s stopped my 5g and 2.4g lights are yellow I don’t know if that’s normal. Anytime I reset it, it shows a connection then goes away the light on the port shows up green then yellow and flickers then goes off all the way.

[Imran_ruckus]

Hi @Edog 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Please note that amber lights on the 2.4 GHz and 5 GHz indicators are normal behavior.

When both 2.4G and 5G lights are amber, it indicates that the radios are active but no devices/clients are currently connected. Once a device connects to either band, the corresponding light will turn green.

For more information on LED status, please refer to the link below:
https://docs.commscope.com/bundle/unleashed-200.14-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

To assist you further, could you please share a photo showing the current status of the lights, along with the full switch panel and cable connections to the ports? (Refer to the mentioned screenshot)

Please log into your RUCKUS Account before uploading these photos/screenshots.

Please help me with the above query and should you have any further questions or concerns, feel free to reach out. 

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support