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192.168.0.2 is not alive and Switch in boot mode after power outage

sonia3187
New Contributor II

Hi,

My power flickered and since then the Switch - ICX 7150 hasn't started. The amber light is on and when I attempt recovery by following the steps suggested in this post - https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re..., I am getting the error as shown in the screenshot below - 

sonia3187_0-1728249704798.png

My windows firewall is also turned off.

sonia3187_1-1728249793763.png

Please assist. Thanks!

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