12-PRT POE+ COMP 2X1G SFP+ and AP R510 Keep rebooting

[jmhodges34]

I have a 12 port switch and R510 wireless AP that keep rebooting every 10 minutes.  All the lights on the AP turn off and the switch completely reboots dropping our Wifi connection.  Any help on how to fix or replace these units.

[Sgatjens]

Hello @jmhodges34 


Could you please follow the steps provided on the following link:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...
 

Once the unit is recovered, please upgrade it to the recommended for Lennar deployment, which is 08.0.95g (UFI):

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Please let me know if the issue persists after that

RUCKUS | Lennar Home Community Support
 

[Sgatjens]

Hello @jmhodges34 

I trust this message finds you well. 

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you. 

  

Best regards, 
 
RUCKUS | Lennar Home Community Support 

[Imran_ruckus]

Hi  @jmhodges34 

Please see the Important Announcement Below.

Important Announcement! As a part of our Community Platform Migration the community will be temporarily placed into read-only mode from Monday, August 10 through Monday, August 17 (and only during this time period), For any Lennar RUCKUS devices related issues please email us at [email protected] for assistance. You can also continue reviewing the Lennar Knowledge Base and the Lennar Support board during this period.

Thank you!

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support