Issue Description:
Upgrade of the RUCKUS ICX-7150-C12P switch to a stable Unified Forwarding Image (UFI) version to ensure optimal performance and prevent potential issues for Lennar Home users.
Environment:
- Product(s): RUCKUS ICX-7150-C12P Switch
- Software / Firmware Version: UFI 08.0.95g
Introduction:
Below is the firmware upgrade process for the RUCKUS ICX-7150-C12P switch used by Lennar Home users when the device is running a legacy or non-UFI version.
Why the RUCKUS ICX-7150-C12P Switch Needs an Upgrade from Legacy/Non-UFI to UFI for Lennar Home Users:
- Prevent Boot Mode Issues: Legacy or non-UFI versions may cause the switch to frequently get stuck in boot mode, particularly after power outages or voltage spikes.
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Avoid Port Disabling: Some non-UFI firmware versions have been observed to disable switch ports automatically, disrupting network connectivity.
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Improve Network Performance: Upgrading to a stable UFI version provides enhanced internet connectivity and overall network performance.
Please follow the process explaining the Upgrade process:
You may choose one of the following options to upgrade the RUCKUS ICX-7150-C12P Switch:
Option 1: Upgrade via TFTP Server
This method involves upgrading the switch using a TFTP (Trivial File Transfer Protocol) server. A free TFTP application can be used to remotely transfer firmware files from a connected computer to the Switch. This process allows you to upload the new image version directly to the RUCKUS ICX-7150-C12P Switch over the network. Please refer to the following guide for detailed steps on How to Upgrade a RUCKUS ICX-7150-C12P Switch via TFTP
Option 2: Upgrade via USB Flash Drive
This method involves using a USB flash drive to perform the firmware upgrade. First, the necessary upgrade files are copied to the USB drive, which is then connected to the RUCKUS ICX-7150-C12P Switch. The upgrade is executed through CLI commands on the Switch.
For detailed instructions, please refer to the guide on How to Upgrade a RUCKUS ICX-7150-C12P Switch Using a USB Flash Drive
Option 3: Upgrade via Web Interface / Graphical User Interface (GUI)
This method involves upgrading the Switch through its built-in web interface. To begin, open a web browser and enter the Switch’s IP address using either HTTP or HTTPS, for example:
https://0.0.0.0 or http://0.0.0.0 (replace 0.0.0.0 with the actual IP address of your switch).
If the web interface is accessible, you can proceed with the firmware upgrade through the GUI.
Refer to the guide on How to Upgrade the RUCKUS ICX-7150-C12P Switch Using the Web Interface
Important: If you have access to the CLI, we recommend following Option 1 (TFTP method) for more control and flexibility.
Additional Tips:
1. Do Not Unplug During Upgrade
Once the upgrade starts, avoid unplugging the RUCKUS Switch or power. Interrupting the process can cause issues.
2. Use Wired Connection (If Possible)
For a smoother upgrade, it's best to connect your laptop directly to the switch using an Ethernet cable, rather than relying on Wi-Fi.
3. Be Patient
After starting the upgrade, the switch may reboot and go offline temporarily. It usually takes a few minutes to come back online.
4. Check LED Lights
After the upgrade, check that the status lights are back to normal (Solid PWR and SYST green LED). This indicates the switch is working correctly.
5. Have Your Login Info Handy
You might need the Unleashed login credentials or Switch IP address. If you're unsure, you can usually access it athttps://unleashed.ruckuswireless.com
6. Don’t Upgrade If Things Are Working Fine
If your system is stable and you don’t need new features, it’s okay to skip upgrading—unless instructed by RUCKUS Support.
7. Reach Out for Help
If you're unsure or uncomfortable doing the upgrade, reach out to RUCKUS Lennar Support. We’re here to help.
Still Need Help?
If you’re still experiencing issues or need help with any of the steps:
Visit the RUCKUS Lennar Home Support Community
Post your query or share a photo of your RUCKUS ICX-7150-C12P Switch and RUCKUS Access Points, our support team and community members are here to assist you.
Thank you for being part of the RUCKUS Lennar Home community. We're here to ensure your network stays connected and running smoothly.
