RUCKUS Diagnostics Dashboard (RDD)
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Good morning, I have a Ruckus 1200 and it is out of service, the two ethernet ports do not respond, they stay with the LEDs on permanently and do not show activity. You cannot enter the device through any of the ports (02 ethernber and 01 console) . ...

RDD 2.0 GA!

Welcome to RDD 2.0! In this release we added containerization to enable RDD node clustering supporting environments larger than 10K APs and a device onboarding Wizard to easily add new devices. For New RDD customers please visit the Ruckus Diagnostic...

RDD 1.11x is now GA!

Welcome to RDD 1.11.x!  As always, customers with existing RDD deployments will automatically be upgraded to the latest version. RDD 1.11 Key Features NEW- Intuitive onboarding wizard to setup and add Ruckus products for monitoring Updated support l...

26th March 2023 8am PST (UTC -7) : Currently we are experiencing technical difficulties with portal and phone communications. For urgent or important issues please use the "Chat now" feature on the right side of the Support Portal, or you may search here for technical solutions. We apologize for any inconvenience.