Windows 7 devices: Slow or no DHCP refresh, cant connect to wifi at all,
require wifi card resets, ever since the most recent upgrade.
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05-10-2017 09:32 AM
As the description states:
Ever since the most recent upgrade, all of our Windows 7 users across several organizations are having problems.
It doesn't matter whether they're attempting to connect to our Public Wifi with a static shared pass or or private wifi using their WPA2-Enterprise RADIUS credentials.
Everything was working until the major upgrade.
Resolution requires re-installing the driver on said devices sometimes once a day.
All of these wireless devices are not having similar issues anywhere else.
Can someone help? Is this a known issue?
Ever since the most recent upgrade, all of our Windows 7 users across several organizations are having problems.
It doesn't matter whether they're attempting to connect to our Public Wifi with a static shared pass or or private wifi using their WPA2-Enterprise RADIUS credentials.
Everything was working until the major upgrade.
Resolution requires re-installing the driver on said devices sometimes once a day.
All of these wireless devices are not having similar issues anywhere else.
Can someone help? Is this a known issue?
2 REPLIES 2
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05-11-2017 07:28 AM
can you give us more details? controller? ap type? errors? work arounds?
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05-18-2017 01:14 PM
Hi D R,
This is not a known issue and yes we can help. Can I ask you to open a case with our technical support team at https://support.ruckuswireless.com/
This is not a known issue and yes we can help. Can I ask you to open a case with our technical support team at https://support.ruckuswireless.com/

