Setup 802.1x on WiFi network using Ruckus Cloud

[david_levine]

Hi all,

I am trying to get 802.1x working on our ICX switches and on our WiFi. 

All switches and APs / WiFi networks are managed in Ruckus Cloud.

I have configured a test wireless network for Enterprise AAA (802.1x), and have a RADIUS server setup (Windows 2019 with the NPS role). 

When I try to connect to the WiFi network, I get prompted for my username and password, but I don't get past that, and cannot connect.

I am completely new to this; Is there any testing tool or tips that might help? 

I have added all our APs as RADIUS clients in the NPS server, and have double checked the shared secret.

I have created a basic Network Policy in the NPS server; grant access to domain users, Microsoft PEAP w/ MS-CHAP-v2. Nothing special... just trying to get username/password auth to connect to the WiFi.

When trying to connect from a laptop, I get prompted for username and password, but cannot successfully auth. Pretty much same behavior if trying from a domain joined laptop or a non domain joined laptop.

Any tips are much appreciated!

[frank_baeyens_7]

Hello,

You probably already checked this document

https://docs.cloud.ruckuswireless.com/GUID-9A510A48-02AA-4A4C-AE75-9EED90BC7A4C.html

Gives a extended walkthrough on the where and why

Below video also gives a decent step by step on the Ruckus side

https://www.youtube.com/watch?v=vjecA51ySq0

As for the NPS side, I am sorry, not sure...

[david_levine]

Yes - I am going off of that document and video as well... no joy yet though...

Thanks!

[phal_nanda]

What is the client troubleshooting showing, in the Analytics section? In .1x scenario, the AP acts as the authenticator/proxy and the auth flow does not travel to the cloud controller. Are the APs IPs allowed by the radius server? Cheers - Phal

[david_levine]

Thanks - I hadn't thought of looking at the Analytics in Ruckus Cloud...

I am there now, but apparently there is an issue with Analytics.... none of the widgets are loading... getting:

"Network error: Response not successful: Received status code 500"

on all widgets.