Thank you for putting forward your concern here. Could you please let us know if your concerns is towards Ruckus Cloud ? I am guessing as the message is posted on Ruckus Cloud section.
Could you please help us with the product you are looking for help on?
You can also try to look for documents associated to the product in the below link by choosing the product and search with the document name you are looking for.
You can also refer to below YouTube link having ruckus products and look for the device you need help with
I hope this helps. Please feel free to leave a message if any concerns.