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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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MSP Ruckus Cloud

Anonymous
Not applicable

‎03-25-2021 10:11 PM

Hi Ruckus cloud.... I have two questions if I may? Firstly is there any way of setting a service schedule for the wireless networks at all, especially one you have created for guest access? Secondly we done our first MSP deployment yesterday and I was unable to use pass through on the APs. These being the  r550 Any help on both matters would be greatly appreciated. 

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phal_nanda
Contributor

‎03-25-2021 11:12 PM

Hello Dave, to schedule a SSID, you need go the Venue where you want to introduce the schedule. Click on a Venue, then head to the "networks" tab, and you will see the clock icon against the SSIDs. 

Click-through SSIDs should have no issues - do have a chat with Support if you are running into any issues. 

Welcome to Cloud MSP dashboard. You can use the feedback button anytime (bottom left) to directly engage the product/engineering org on product usage/features/comments. 

Cheers

Phal 

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Anonymous
Not applicable
In response to phal_nanda

‎03-25-2021 11:15 PM

Excellent! Thank you for your reply Phal! Greatly appreciated. 

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