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unable to CLI even serial connections

craigin532
New Contributor

even when serial connected after entering password, I get CLI_SHELL_FAILED:SCP_HDLR-Task ITC_init, itc_err[27]
so far only solution is to power off/on
Firmware 10.0.10aT253

Anyone else have this issue?   

Craig 

 

1 REPLY 1

BenBeck
Moderator
Moderator

This may or may not be a known issue. Please upgrade to 10.0.10c for now and see if that resolves your issue. There is also a 10.0.10c_cd1 being released in a few days. Once that is available, please move to it. Please let us know how it looks after the code upgrade. 

 

Ben Beck, RCNA, RCNI, Principal Technical Support Engineer
support.ruckuswireless.com/contact-us